Privacy Policy
Effective Date: [01/01/25]
Introduction
My Turn Marketing ("we," "our," or "us") values your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website https://myturnmarketing.com ("Site") or use our services. By accessing or using our Site, you agree to the terms of this Privacy Policy. If you do not agree with these terms, please do not use our Site.
Information We Collect
1. Personal Information
We may collect personal information that you provide directly to us, such as:
Name Email address Phone number Company name Any other information you choose to provide
2. Non-Personal Information
We may automatically collect certain information about your device and browsing activity, including:
IP address Browser type and version Operating system Pages visited on our Site Date and time of your visit
3. Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to enhance your experience. You can control cookies through your browser settings.
How We Use Your Information
We may use the information collected from you to:
Provide and improve our services Respond to your inquiries and requests Personalize your experience on our Site Send promotional and marketing communications Analyze Site usage and trends Comply with legal obligations
Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
Service Providers: We may share your information with vendors who perform services on our behalf, such as web hosting or marketing assistance.Legal Obligations: We may disclose your information if required by law or to protect our legal rights.Business Transfers: In the event of a merger, sale, or acquisition, your information may be transferred to the new entity.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet is entirely secure. We cannot guarantee absolute security.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
Accessing, updating, or deleting your informationOpting out of marketing communicationsRestricting or objecting to data processing
To exercise these rights, contact us at [email protected].
Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those websites. Please review their privacy policies before providing any information.
Children's Privacy
Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 13, we will delete it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be effective upon posting to our Site. Please review this page periodically to stay informed about our practices.
Contact Us
If you have any questions or concerns about this Privacy Policy,
Phone: 256-497-2666
Address: [email protected]
Thank you for trusting My Turn Marketing with your information.
Fulfillment, Cancellation & Refund Policy
Last updated: July 2, 2025
1. Description of Services
[Your Agency Name] ("we," "our," "us") provides digital marketing services such as search‑engine optimization (SEO), paid‑media management, social‑media strategy, and content creation.
2. Service Delivery
Projects begin within three (3) business days of cleared payment and receipt of your completed onboarding questionnaire. All deliverables are provided electronically—typically via email, shared Google Drive, or our client portal. No physical goods are shipped. Target timelines and deliverables are detailed in your Statement of Work (SOW). If the scope changes, we will send you a revised timeline for approval before proceeding.
3. Revisions
Each deliverable includes two (2) complimentary rounds of revisions provided you submit your requests within ten (10) business days of receiving the deliverable. Additional revisions or changes in project scope will be quoted separately at the rate set forth in the SOW and will begin after we have your written approval.
4. Cancellation & Refunds
We understand plans can change and strive to be fair and transparent:
Cancellation within 48 hours of initial payment and before the kick‑off call: You may cancel for a full refund of your project fee, less any payment‑processing fees.
Cancellation after the kick‑off call but before the first deliverable: You are entitled to a 75 % refund of the total project fee. We retain 25 % to cover discovery, strategy, and planning work already completed.
Cancellation after the first deliverable is submitted: We will calculate the hours already worked at the rate specified in your SOW and refund any unused portion of your project budget.
Monthly retainers and ongoing services: Charges for services already performed are non‑refundable. You may cancel future service at any time with ; work continues through the notice period and your final invoice is prorated to the cancellation date. Third‑party costs—such as ad spend, software licences, or government fees purchased on your behalf—are non‑refundable once incurred.
5. How to Request a Refund or Cancel Services
Send an email to support@[yourdomain].com that includes your full name, company name, invoice or order number, and the reason for the request. We will acknowledge your enquiry within two (2) business days. Approved refunds are issued to the original payment method within 5–10 business days.
6. Contact
My Turn Marketing
1010 Elliston Pl NW, Madison, AL 35757
Madison, AL, 35757
Phone: 256-497-2666
Email: [email protected]
256-497-2666
